Find out how a Tekspace Managed IT Service can help your business.
Focus on Your Business
De-risk and transfer the responsibility of your commercial and technical issues to Tekspace.
Tailored to Your Needs
You and your customers are at the centre of our Managed IT Service, tailored for you.
Multiple Services. One Package.
Take advantage of more than a dozen ongoing IT services, bundled into a single product.
All encompassing with no blurred lines.
With a Tekspace Managed IT Service, you benefit from all of our services and skills with a single fixed investment.
Every minute of the day, you’ll have seamless and direct access to our qualified people.Helpdesk Outsourcing
We’ll eliminate technical and commercial frustration by managing your vendors and keeping them accountable.
IT and User Training
Our programs are designed to assess and re-skill your people, based on your needs.IT and User Training
Change and Risk Management
We’ll prioritise, plan and assess the risk of technical change in your business.
24x7 Network Operations
Our Network Operations Centre continuously monitors the pulse of your IT systems.
Business Application Support
We provide BAU support for common software (like Office 365) as well as your business-specific tools.
IT Systems Management
We’ll proactively perform regular and preventative maintenance of your back-end IT infrastructure.
We’ll keep you up by configuring and maintaining your physical and wireless networks and their supporting firmware.
We’ll support your desktop, tablet and mobile devices. Standardise your fleet and hot-swap replacements as needed.
Security Management and Compliance
We’ll prevent unwanted access by providing proactive security recommendations and security systems management.
Warranty Renewals Management
We take the worry and hassle out of warranty expiry by creating, then acting on 30, 60 and 90 day warranty renewal reminders.
IT Documentation and Process Management
Our process team is ITIL driven, and will keep accurate and encrypted records of your ICT systems and passwords.
Metrics and Reporting
Real-time metrics give you actionable visibility over the impact of IT on your people and your business.
We ensure that systems are current and saleable, with a direct link to your finance team’s deprecation calculations.
We work directly with your IP Telephony and Video Conference providers to give you fluid communications.
We’ll optimise, support and maintain your printing systems, escalating to relevant vendors where necessary.