Managed IT Services that are targeted to your business

Focus on Your Business

De-risk and transfer the responsibility of your commercial and technical issues to Tekspace.

A Managed IT Service is tailored to your needs.

Tailored to Your Needs

You and your customers are at the centre of our Managed IT Service, tailored for you.

Multiple services in one package

Multiple Services. One Package.

Take advantage of more than a dozen ongoing IT services, bundled into a single product.

All encompassing with no blurred lines.

With a Tekspace Managed IT Service, you benefit from all of our services and skills with a single fixed investment.

24x7 Helpdesk

Every minute of the day, you’ll have seamless and direct access to our qualified people.

Helpdesk Outsourcing

Vendor Management

We’ll eliminate technical and commercial frustration by managing your vendors and keeping them accountable.

IT and User Training

Our programs are designed to assess and re-skill your people, based on your needs.

IT and User Training

Change and Risk Management

We’ll prioritise, plan and assess the risk of technical change in your business.

24x7 Network Operations

Our Network Operations Centre continuously monitors the pulse of your IT systems.

Business Application Support

We provide BAU support for common software (like Office 365) as well as your business-specific tools.

IT Systems Management

We’ll proactively perform regular and preventative maintenance of your back-end IT infrastructure.

Network Management

We’ll keep you up by configuring and maintaining your physical and wireless networks and their supporting firmware.

Device Management

We’ll support your desktop, tablet and mobile devices. Standardise your fleet and hot-swap replacements as needed.

Security Management and Compliance

We’ll prevent unwanted access by providing proactive security recommendations and security systems management.

Warranty Renewals Management

We take the worry and hassle out of warranty expiry by creating, then acting on 30, 60 and 90 day warranty renewal reminders.

IT Documentation and Process Management

Our process team is ITIL driven, and will keep accurate and encrypted records of your ICT systems and passwords.

Metrics and Reporting

Real-time metrics give you actionable visibility over the impact of IT on your people and your business.

Asset Management

We ensure that systems are current and saleable, with a direct link to your finance team’s deprecation calculations.

Backup and Disaster Recovery

Traditional or in the cloud, we’ll reliably manage your Backup and Disaster Recovery to give you piece of mind.

Backup and Disaster Recovery

Communications Support

We work directly with your IP Telephony and Video Conference providers to give you fluid communications.

Printer Management

We’ll optimise, support and maintain your printing systems, escalating to relevant vendors where necessary.

Get in touch

Find out how a Tekspace Managed IT Service can help your business.