Scope

The Tekspace Privacy Policy applies to information, including Personal Information, Tekspace Pty Ltd collects through your use of Tekspace Services. By using Tekspace Services and accepting the Terms of Sale as applicable, you also agree to this Privacy Policy. If you do not agree to this Privacy Policy, you must not use Tekspace Services. The terms "We," "Us," "Our," or "Tekspace" includes Tekspace and our affiliates. It explains how we may collect, use, and disclose information we obtain through "Tekspace Services."

Data We Collect

We collect data about you from a variety of sources, including:
  • Data we collect in connection to your user of Tekspace Services
  • Data that you give to us directly; and
  • Data we collect in association with your use of Tekspace Services
  • Information we collect in connection with your use of Tekspace's Services.
Information we collect may be combined to help us customise our communications to you and improve our services.Personal Data Collection. Tekspace's Services may collect Personal Information from you, including when you subscribe to our newsletter, purchase a product or service or participate in surveys, contests, or general customer service. The categories of Personal Information Tekspace may collect about you include: your name, email address, username, location, and billing data.Tekspace's Public Services may also collect Personal Information you post while using Tekspace's Services, including in free-text fields or on our Blog. You should avoid posting your Personal Information in public areas because that information may be viewable to users of Tekspace's Public Services and possibly the Internet.Non-Personal Information Collection. Tekspace may collect Non-Personal Information as you use Tekspace's Services. When you use Tekspace's Public Services, Tekspace, third-party service providers (e.g. Google Analytics), and partners may receive and record Non-Personal Information from cookies, server logs, and similar technology from your browser or mobile device, including your IP address. Cookies are small text files that are placed in visitors' computer browsers to uniquely identify and store their preferences. Most browsers allow you to block and delete cookies. We may combine some Non-Personal Information with the Personal Information we collect. Where we do so, we will treat the combined information as Personal Information if the resulting combination may be used to readily identify or locate you in the same manner as Personal Information alone.By using Tekspace's Services, you are authorising us to gather, parse, and retain data related to the provision and use of Tekspace's Services for our use as described in this Privacy Policy.

How We Use Your Information

We use the information we collect to:
  • Provide the services you request;
  • Communicate with you, including customer support;
  • Deliver marketing and other offers or information related to Tekspace's Services; and
  • Improve Tekspace's Services.
To Improve Tekspace's Services. We may use any information you provide to:
  • Provide customer support;
  • Track the types of questions we receive;
  • Analyse trends;
  • Personalize your experience; and
  • Otherwise operate and enhance Tekspace's Services.

Communications

We may send you promotions, product announcements, surveys, newsletters, product evaluations, or other marketing or commercial e-mails. You can opt out of receiving these email communications from Tekspace at any time by unsubscribing using the unsubscribe link within each email.How We Share and Disclose Your InformationWe do not share your Personal Information with other people or non-affiliated companies for any purpose. We may use and share Non-Personal Information for our marketing purposes including to display advertisements on other websites. We may share information:
  • With our third-party service suppliers and vendors as is necessary to deliver services
  • If Tekspace is merged or sold to another company;
  • To protect and defend the rights and property of Tekspace
  • When required by law

Vendors and Suppliers.

Tekspace's Services uses Personal Information for internal and service-related purposes only and may provide it to third parties to allow Tekspace to offer Tekspace's Services. For example, Tekspace may share address details to enable a supplier to deliver product to your business location.Required By Law. We may access, preserve, and disclose your Personal Information, other account information, and content if we believe doing so is required by law or if those actions are reasonably necessary to:
  • Comply with legal process, such as a court order or subpoena;
  • Enforce this Privacy Policy or our End User Agreement;
  • Respond to claims that any content violates the rights of third parties;
  • Respond to your requests for customer service;
  • Respond to law enforcement;
  • Investigate and prevent unauthorised transactions or other illegal activities; or
  • Protect our or others' rights, property, or personal safety.

Merger, Sale, or Other Asset Transfers

We may disclose information we possess about you as part of a merger, acquisition, sale of company assets, or transition of service to another provider, as well as in the unlikely event of insolvency, bankruptcy, or receivership in which your Personal Information would be transferred as one of the business assets of the company. We do not guarantee that any entity receiving such information in connection with one of these transactions will comply with all terms of this Privacy Policy.To Others Within Your Organisation or with Your Permission. After a person demonstrates proof that he belongs to a certain organisation, we may disclose to that person the names of that organisation's members who we have had dealings with. We may also disclose your Personal Information with your permission.

Definitions

  • "Tekspace’s Services" include our products, services, and websites, including www.tekspace.com, www.tekspace.com.au.
  • "Tekspace's Public Services" are Tekspace's Services provided over the public Internet and excludes Tekspace's Services installed on private infrastructure by our clients for their use only.
  • We consider "Personal Information" to include information that alone or when in combination with other information may be used to readily identify, contact, or locate you, such as: name, address, email address, or phone number. We do not consider Personal Information to include information that has been anonymised so that it does not allow a third party to easily identify a specific individual.
  • "Non-Personal Information" is all information other than Personal Information.

Security of Your Information

We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We do not accept liability for unintentional disclosure.By using Tekspace's Services or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of Tekspace's Services. If we learn of a security system's breach, we may attempt to notify you electronically by posting a notice on Tekspace's Services or sending an email to you.

Update and Delete Your Information

You may update or remove some of your information using Tekspace's Services or by sending us your request to enquiry@tekspace.com.au

Additional Information

New Uses of Personal Information and Other Information. From time to time, we may use information, including Personal Information, for new, unanticipated uses not previously disclosed in our Privacy Policy.If our information practices change regarding information previously collected, we will take reasonable efforts to provide notice and obtain consent to any such uses as required by law.Posting of Revised Privacy Policy. We will post any changes to this Privacy Policy on this web page. The revised version will be effective at the time it is posted. If you are concerned about how your information is used, bookmark this page and read this Privacy Policy periodically.

Questions?

If you have questions regarding this Privacy Policy, please email us at info@tekspace.com or write us at Tekspace Pty Ltd, Level 11, 636 St Kilda Road, Melbourne VIC 3004